Support

What is the free guided run?

Brandt-Daroff and Gaze Stabilization are always fully guided and scored. Every other maneuver (Epley, Semont, Half-Somersault, BBQ Roll) includes one fully guided, scored run, tracked per side, so you can feel how pose guidance works. After that the maneuver stays available as a voice walkthrough without scoring. Scoring needs motion-capable AirPods.

What is HeadPause Pro?

Pro is a one-time $9.99 unlock with Family Sharing. It adds guided scoring on every maneuver, your full progress history and trends (free shows the last 7 days), every Still length and soundscape, Motion drift haptics and all five Motion environments, and every Ring intent. In Still and Motion, Pro also adds spoken coaching and head-tracked scoring with motion-capable AirPods. There is no subscription and no recurring charge.

What do I get for free?

Brandt-Daroff and Gaze Stabilization, fully guided and scored. One guided, scored run of each other maneuver, then a voice walkthrough. Still sessions up to 3 minutes with two soundscapes. Motion for Car and Before travel. The Mask Ring intent. The last 7 days of progress history. No account is needed.

How do I restore my purchase?

Open Settings in the app, then Help & support, then Restore purchases. You can also tap Restore Purchases on the Pro screen. Use the same Apple ID you bought with. If Pro is shared with you through Family Sharing, tap Restore purchases after joining the family group.

Does Family Sharing work?

Yes. HeadPause Pro supports Family Sharing, so members of your Apple family group can use the unlock without buying it again. Family Sharing is managed by Apple in your iOS settings.

Do I need AirPods to use HeadPause?

Motion-capable AirPods give you head tracking, live pose guidance, and scoring. With other headphones (wired EarPods, generic Bluetooth) or the iPhone speaker, you still get voice guidance, soundscapes, and the Ring sound studio, without scoring. Every practice still launches, and the app tells you which mode you are in.

Do I need an Apple Watch?

No. HeadPause does not use the Apple Watch or any biometric sensors. Head tracking comes from your AirPods only.

Does HeadPause use HealthKit?

Only when you turn it on. Settings, Health & privacy has a single HealthKit toggle, off by default. When you enable it and grant Apple's standard sharing prompt, HeadPause writes the duration of completed Still sessions to Apple Health as Mindful Minutes. HeadPause never reads anything from HealthKit, and nothing is written when the toggle is off.

Does HeadPause use the microphone?

No. HeadPause does not request microphone access and does not record audio. It plays voice cues and soundscapes through your headphones or speaker, but it never listens.

What does HeadPause actually measure?

Head pitch (up and down tilt), roll (side-to-side tilt), and yaw (left and right rotation) from motion-capable AirPods, plus the acceleration and rotation values the sensor reports. From those it derives a form score, how steady you held, angle accuracy, a calm score in Still, and horizon-hold percent in Motion. These are numbers for practice, not medical measurements.

Is HeadPause a medical device?

No. HeadPause is a wellness practice, not a medical device. It does not diagnose, treat, cure, or prevent vertigo, BPPV, motion sickness, or any other condition, and it is not a substitute for care from a clinician. If dizziness is new, severe, or paired with hearing loss, weakness, numbness, double vision, trouble speaking, fainting, chest pain, or a sudden severe headache, seek medical care.

What are the four practices?

Balance: guided routines named for what you feel, built around Epley, Semont, Brandt-Daroff, Half-Somersault, BBQ Roll, and gaze stabilization, with a step-by-step runner and a results screen. Still: eyes-closed stillness with a soundscape. Motion: horizon-hold practice across five environments (car, plane, screen fatigue, before travel, after travel) with a soft breathing pacer. Ring: sound beds for masking, focus, wind-down, and quiet-room support. Ring is a comfort tool, not a tinnitus treatment.

What are form score, steady, and angle accuracy?

They appear on the results screen after a scored Balance run. Form score (out of 100) reflects how closely your head matched each target pose. Steady is the share of the time you spent in the correct position. Angle accuracy is how closely you matched the target angle. The screen also shows how the result compares with last time. They are a consistent ruler to practice against, not medical measurements.

How is the calm score calculated?

In Still with motion-capable AirPods, HeadPause samples your head motion throughout the session, free or Pro. The calm score rewards time spent near your starting pose and penalizes large drifts, and is shown out of 100 when the session ends. Pro adds spoken coaching and drift feedback on the soundscape along the way. Without motion-capable AirPods, Still runs as a timer with sound and does not produce a score.

Why does Progress show only 7 days?

The free tier shows the last 7 days of progress, and HeadPause Pro shows your full history and trends. The free window changes what is shown, and your history stays on your device.

Where is my practice history stored?

On your iPhone, in the app's storage. HeadPause has no account and no server, and does not use iCloud. There is no iCloud sync switch in the app, and nothing is sent to GMX3C. The privacy policy has the full detail.

How do I delete my data?

Deleting HeadPause from your iPhone removes its on-device history, settings, and any local developer log files. Mindful Minutes that HeadPause wrote can be removed in the Health app.

What does the AirPods chip in the header mean?

The chip at the top right shows which audio output is connected. If AirPods are not connected, you can still run every practice. Voice and soundscapes play through your headphones or the iPhone speaker, and the routine, timer, and visuals work the same way. Connecting motion-capable AirPods is what turns on pose guidance and scoring.

What is BPPV?

BPPV stands for benign paroxysmal positional vertigo: short spells of spinning that are triggered by how you move your head. It is a diagnosis for a clinician to make. HeadPause cannot diagnose it or tell you which ear is involved. The in-app primer explains the term in more detail.

When should I NOT use the balance routines?

Skip the balance routines if your dizziness is brand new, severe, or paired with hearing loss, weakness, numbness, double vision, trouble speaking, fainting, chest pain, or a sudden severe headache, and seek medical care. Also skip them if you have recent neck or back surgery, an unstable cervical spine, or if kneeling and lying flat are unsafe for you. When in doubt, ask a clinician.